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Role Overview

The KYC/KYB Onboarding Specialist plays a vital role in facilitating the onboarding of both partners and clients—individual and corporate—ensuring all due diligence, risk management, and compliance checks are thoroughly completed in line with regulatory requirements across multiple jurisdictions.

Key Responsibilities

Client Onboarding

• Own onboarding from KYC/KYB initiation to account activation.
• Collect, review, and verify client documentation in line with AML/CFT standards.
• Coordinate closely with Compliance, Legal, Sales, and Operations teams.

Compliance Coordination

• Support enhanced due diligence for higher-risk or complex clients.
• Track onboarding progress and maintain audit-ready documentation.
• Escalate issues or red flags to Compliance where required.

Client Experience

• Act as the primary contact for clients during onboarding.
• Ensure clear communication and timely updates.
• Support handover to Account Management post-go-live
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Skills & Qualifications

• 3–6 years of experience in onboarding, compliance operations, or account management.
• Strong understanding of KYC/KYB and AML/CFT processes.
• Experience in fintech, payments, or digital assets preferred.
• Highly organized with strong stakeholder coordination skills.
• Fluent in English; Thai language preferred.
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